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Fusion Comm Solution is the pioneer and leading provider of contact centre Workforce Optimisation Solution and Consulting services in the South East Asia region. With our headquarter based in Malaysia, we are experiencing rapid growth having contributed to the success of hundreds of call and contact centers in Malaysia, Singapore, Thailand, Vietnam, Indonesia, Cambodia, Sri Lanka, Brunei and Bangladesh. We offer a comprehensive contact centre workforce optimisation solutions - Verint Witness Actionable Solution Impact 360™ with deep expertise in assessing and measuring workforce issues and offering solutions and consulting services to make organisation more efficient, improve business processes and gain competitive advantage.
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